Refund Policy

Last Updated: October 22, 2025

Welcome to our Refund Policy. We aim to ensure customer satisfaction with every purchase. This policy outlines our procedures and guidelines regarding refunds.

1. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• It must be in the original packaging with all tags and labels intact.
• The request for a refund must be made within 30 days of purchase.

2. Refund Process

To initiate a refund:

• Contact our customer support at [Your Contact Email].
• Provide your order number and the reason for the refund request.
• Once approved, you will receive instructions on how to return the item.
• Refunds will be processed within 7-10 business days after receiving the returned item.

3. Non-Refundable Items

The following items are not eligible for a refund:

• Gift cards
• Downloadable software products
• Some health and personal care items

4. Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (e.g., you received an incorrect or defective item). Shipping costs are non-refundable.

5. Exchanges

If you need to exchange an item for the same item, send us an email at [Your Contact Email] and send your item to: [Your Return Address].

6. Policy Changes

We reserve the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page with an updated "Last Updated" date.